About the Role
The Technology Director leads ALDF’s Technology Department, setting IT strategy, owning cybersecurity and information governance, governing AI tool adoption, and directing the Salesforce platform strategy and multi-year implementation. Directly supervises the Technology Manager and Database Administrator.
Key Responsibilities
- Develop and implement technology strategies, policies, and procedures
- Own the organisation’s AI governance framework: evaluate new tools, set policy, and serve as primary AI resource for leadership and staff
- Oversee maintenance and upgrades of all technology infrastructure (networks, cloud, end-user devices)
- Develop and enforce cybersecurity protocols and incident response procedures
- Ensure compliance with data privacy laws, PCI standards, and security regulations
- Direct strategy, security, integrations, and licensing of ALDF’s Salesforce platform
- Lead the multi-year Salesforce implementation (vendor oversight, timeline, budget)
- Manage the Technology Department budget and vendor relationships
- Directly supervise Technology Manager and Database Administrator
Requirements
- Bachelor’s degree in Computer Science, Information Systems, or equivalent experience
- At least 7 years’ experience in technology with broad knowledge of information management and security
- 3+ years’ supervisory experience leading technology teams
- Strong knowledge of cybersecurity, Salesforce, Microsoft 365, and legal case management systems
- Experience leading a Salesforce or other enterprise platform implementation
- Familiarity with AI governance and responsible AI adoption
- Experience in legal services, legal aid, or nonprofit sectors strongly preferred
Benefits
- Comprehensive health, dental, life, and vision benefits (100% employer paid)
- 192 hours PTO + 19 paid holidays + 1-month paid sabbatical after 5 years
- 401(k) with 5% employer contribution after one year