About the Role
We’re looking for a Senior Product Manager, responsible for the Online Membership Experience area of our members-only web application. Reporting into our Director of Product, Technology and Communications, you’ll play a key role in shaping our product roadmap, to support member onboarding and engagement with our service offerings. This is a fantastic opportunity to take our member app to the next level, building a member experience which ultimately helps us move more funds to the highest-impact causes worldwide.
Founders Pledge isn’t a SaaS company and a number of our services aren't currently delivered via our member app. A big part of this role is interpreting what depth of presence our non-digital services should have, as we continue to scale the digital interface for our membership experience.
Responsibilities will include:
* Working with stakeholders to clarify the most important goals and metrics to hit in any given time period.
* Crafting the roadmap for our Online Membership Experience product stream, with a focus on enhancing user experience and optimizing internal processes for scale.
* Working closely with cross-functional collaborators, from engineering and design to internal process owners and community managers. You won’t have a singular squad that moves with you day-to-day - your collaborators vary based on the nature of the task and the services it touches.
* Taking full ownership of your product lifecycle, from ideation and development to launch, growth and ongoing maintenance.
* Managing and communicating the outcome and impact of product developments to stakeholders and the wider company, with particular focus on tracking defined success metrics/KPIs.
* Maintaining a strong quality bar in all your product management and design work, spotting and creating opportunities for user research, market research and data analysis as necessary, to work towards the best possible result.
* Creating clear and concise discovery documentation that is accessible and relevant to both stakeholders and engineering teams.
* Ensuring that your product updates are right-sized and that all stakeholders are aligned on risks, dependencies and goals of key shipments
About the Organisation
At Founders Pledge, our mission is to empower entrepreneurs to do immense good. Since launching in 2015, we’ve raised over $10 billion for the most impactful social causes. We offer the simplest path to impact for successful entrepreneurs, providing end-to-end giving infrastructure, pioneering research, and access to a worldwide network of experts. In other words, we help tech leaders become strategic philanthropists. Our 1700+ members include the people behind industry-leading companies such as Airbnb, UiPath, Dropbox, Skype, Spotify, and Uber.